Shipping policy
Shipping Information
1. A confirmation email of your order details will be sent to you once received the payment successfully. We will begin to process your order within 1-2 business days.
2. A tracking number will be sent to you by email once your item is shipped out.
3. To check shipping details, please see the following table.
| Region | Shipping Fee | Processing Time | Delivery Time | Shipping Method |
| United States | Free | 1-2 Business Days | 6-8 Business Days | Standard shipping |
| Europe | Free | 1-2 Business Days | 6-8 Business Days | Standard shipping |
| Canada | Free | 1-2 Business Days | 10-12 Business Days | Standard shipping |
| Australian | Free | 1-2 Business Days | 6-8 Business Days | Standard shipping |
| Singapore | Free | 1-2 Business Days | 6-8 Business Days | Standard shipping |
| Brazil | Free | 1-2 Business Days | 10-12 Business Days | Standard shipping |
| Hong Kong | Free | 1-2 Business Days | 6-8 Business Days | Standard shipping |
| Japan | Free | 1-2 Business Days | 6-8 Business Days | Standard shipping |
| Chile | Free | 1-2 Business Days | 10-12 Business Days | Standard shipping |
Note:
1) The delivery time does not include the processing time required (1.which is usually 1 working days)
2) If you have requested an item to be customized, please allow four or more working days within the processing time.
3) We cannot deliver to PO Boxes and Military Addresses (APO, FPO).
4) Before you place your order, please confirm the shipping address.
Customs and Import Duties
On occasion, additional customs or import duties cannot be avoided. If you do incur charges, please do not hesitate to contact us at service@lapomaze.com.
1. Please send us a copy of the customs duties receipt via email.
2. A refund will be processed within 3-5 working days of receiving your receipt.